If you are suffering with neurological issues that effect your ability to understand numbers, drive, or read maps, no one will answer the phone when you call for help to the location of the office. You will be dismissed without any concern for your well-being. There seems to be no compassion or empathy at this location which is shameful. That kind of apathy triggered a neurological episode, a panic attack, and created very dangerous driving conditions. If a medical office has strict time policies, they should let people know that before the visit. No such policy was ever explained on the phone verbally, on the website, in any text, or confirmation call. It's disgraceful to the patients and the practice. Doctors are supposed to help people who are struggling, not dismiss them when they do struggle. The practice has been exceptional in the past. I hope they can get back to that standard and do better in the future.
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Sarah Brown B. | Mar 02, 2026